General questions and technical support

Frequently Asked Questions

FAQTo find an answer to your question, please click on the topic of your choice then the question that suits you. Click the " + " and " - " symbols to open and close the topics. If you cannot find an answer to your question, please feel free to Contact RQI . This will help us improve the "Frequently Asked Questions".

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  • Correspondance
    • Q1: Why does RQI communicate using different e-mail addresses?
      RQI uses different email addresses for the following reasons:

      1. A public address visible on this site is used primarily for incoming mail.

      2. Since the major email providers (Outlook, Gmail) block or view private addresses as suspicious (spam), RQI will ideally use an e-mail address from the same provider as its contact to ensure that the message will be well received.

    • Q2: What does RQI do with our personal data?
      1. Data collected by RQI is used for communication purposes only.

      2. Your personal data, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason without your consent.
  • Listening to RQI
  • Schedule
    • Q1: Can I know when a certain artists or musical selection will be aired?
      1. No! The publication of our programming will remain general and only the schedule of our programs will be presented. The titles of the songs and the names of the artists are presented only on live broadcast.

      2. The list of the 10 last song/artists is available online via the RQI Player / Upper right corner - Recently Played tab
    • Q2: The program I wanted to listen to was not broadcast at the indicated time. Is this normal?
      RQI shows may be delayed by a few minutes depending on the duration of the pieces that are currently in progress. For example, if a show is scheduled for 10 AM and a 7 min 30 sec song is broadcast at 9:59, the show will be delayed by a little more than 6 minutes. Subsequently the program will be broadcast normally without interruptions.
  • Complaints
    • Q1: Is the music broadcast by RQI legal?
      Yes absolutely!

      Radio Québec International (RQI) is an enterprise licensed by SOCAN (Society of Composers, Authors and Music Publishers of Canada).

      A SOCAN license gives businesses the freedom and flexibility to use virtually any music they want in their business or at their public event - legally, ethically, and easily.
    • Q2: I am an artist and I want RQI to withdraw one or more of my musical selections, what should I do?
      Although RQI can legally broadcast all the musical selections contained in its programming, it remains open and comprehensible to authors, composers, performers and / or legal owners of musical selections who wish to have control over their creations (i.e broadcast or reproduction).

      To request the removal of your audio file, simply contact RQI with the title of the song and the artist name. Please also provide contact information so that RQI can validate your request.

      Contact RQI
    • Q3: I object to certain comments made in a musical piece, what is my recourse?
      By broadcasting 100 years of music and songs from Quebec, RQI is aware that some subjects may be occasionally shocking in our current cultural perspective or in our different value systems.

      Through its goals, RQI is committed in disseminating all of Quebec's musical and sound heritage as historical and ethnological testimony. To do this, RQI intends to remain neutral in the face of the content of its programming. It prefers to leave to the listeners the power to relativize the values of the past and to confront them with our present values. To this end, RQI will defend the freedom of speech of the various artists and creators, whether or not it agrees with their viewpoints.

      If you would like to submit your objection, please contact RQI with the title of the song and the artist name and the reason of your request.

      Contact RQI
  • Programming
    • Q1: Does RQI accept song requests?
      In principle NO. However, you may request that new Quebec artists be included in the RQI's archives. Any suggestions are welcome.
    • Q2: Why are there typos in artist names and song titles?
      1. RQI tries to preserve as closely as possible, the original publications. A title may contain volontary typos (wordplay, irony, political or ideological positions).

      2. In the case of the "Shellac and Bakelite" radio show, song titles are voluntarily retranscribed as originally published. By doing so, RQI wishes to preserve the authenticity of the pieces and allow listeners to grasp the nuances of the french language and Quebec expressions over time.

      3. In very rare cases, the interface used to display song titles can misinterpret punctuation signs. This may give the impression that there may be typing errors.
    • Q3: What is the meaning of the acronyms frequently used in your programming?
      COO = Columbia Opera Orchestra
      MET = Metropolitain Opera
      MFO = Montreal Festivals Orchestra
      OM = Orchestre Métropolitain
      OSM = Orchestre Symphonique de Montréal
      SMCQ - Société de Musique Contemporaine du Québec
      VSO = Victor Symphony Orchestra
      c.19xx = circa 19xx (This means that the year is unknown but is probably within + or - 5 years)
    • Q4: What do you mean by Québec artists?
      1. A person native from Québec.
      2. A person native from Québec that resides outside of Québec.
      3. A person native from another country who elected permanent residence in Québec.
      4. A person native from another country that resided in Québec for a determined period of time to produce and record musical works.
  • Upload your musical creations